Privacy Policy

Effective Date: 1/16/26

This Privacy Policy explains how Spritzy, Inc. (“Spritzy,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit spritzy.life (the “Site”), purchase from us, or otherwise interact with us (collectively, the “Services”).

If you do not agree with this Policy, please do not use the Services.

1) Scope and Key Definitions

  • “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with you or your household.

  • “Sensitive personal information” may include certain government identifiers, precise geolocation, health information, etc. We do not intentionally collect sensitive personal information unless you provide it in a support request or it is necessary to provide the Services.

2) Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we update it, we will revise the Effective Date and post the updated Policy on the Site.

3) Information We Collect (and Have Collected in the Past 12 Months)

The information we collect depends on how you interact with the Services. We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.

A) Information you provide to us

  • Contact details: name, email address, phone number, shipping/billing address

  • Order details: items purchased, order history, delivery instructions, returns/exchanges

  • Account details (if you create an account): login credentials and related account settings

  • Customer support communications: messages and information you include when contacting us

  • Marketing preferences: email/SMS opt-in status and communication preferences

  • User-generated content (if enabled): reviews, comments, or other content you submit

B) Information collected automatically

When you visit the Site, we may automatically collect:

  • Device and network data: device type, browser type, operating system, IP address, approximate location derived from IP

  • Usage data: pages viewed, time spent, links clicked, referring/exit pages, and interactions with the Site

  • Identifiers and tracking data: cookie IDs, pixels, and similar tracking technologies (see Section 6)

C) Information from third parties

We may receive information from:

  • Payment processors: payment confirmation and limited payment details (we do not receive full card numbers)

  • Shipping/fulfillment providers: delivery status, address validation, carrier updates

  • Analytics and advertising partners: aggregated performance and attribution data

  • Email/SMS providers: delivery status, opens/clicks (where enabled), and opt-in/opt-out signals

4) How We Use Personal Information

We use personal information to:

  • Provide the Services (process orders, payments, shipping, returns, customer accounts)

  • Communicate with you (order confirmations, shipping updates, support responses)

  • Operate and improve the Site (analytics, performance, debugging, testing)

  • Prevent fraud and protect users (security monitoring, abuse prevention, compliance)

  • Marketing and promotions (if you opt in, send emails/SMS and show you relevant offers)

  • Comply with law and enforce policies (tax, accounting, legal requests, dispute resolution)

5) How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described above:

  • Service providers (e.g., website hosting, ecommerce tools, payment processing, fraud prevention, customer support, shipping/fulfillment, email/SMS delivery, analytics)

  • Advertising/analytics partners (where enabled) to measure and improve advertising and marketing performance

  • Legal/compliance recipients if required by law or to protect rights, safety, and security

  • Business transfers (merger, acquisition, financing, or asset sale), where information may be transferred as part of that transaction

“Sale,” “Sharing,” and Targeted Advertising (important)

We do not sell personal information for money in the traditional sense. However, certain privacy laws define “sale” or “sharing” broadly to include making information available to advertising partners for targeted advertising or measurement.

If we use advertising pixels/tags (for example, to measure conversions or build audiences), that activity may be considered “sharing” or “sale” under some state privacy laws. You can opt out as described in Section 8.

6) Cookies, Pixels, and Similar Technologies

We use cookies and similar technologies (e.g., pixels, tags, local storage) to:

  • Keep the Site functioning and remember preferences

  • Understand usage and improve performance

  • Measure marketing performance

  • Deliver and measure ads (where enabled)

Your choices

You can control cookies by:

  • Adjusting your browser settings to block or delete cookies

  • Using private/incognito browsing

  • Using device-level ad controls (where available)

Blocking cookies may affect Site functionality.

Do Not Track

Some browsers send “Do Not Track” signals. Because there is no consistent industry standard, we do not respond to all DNT signals in a uniform way.

Global Privacy Control (GPC)

Where required by applicable law, we will treat the Global Privacy Control signal as a request to opt out of certain data disclosures that may be considered “sale”/“sharing” or targeted advertising for the browser/device that sends the signal.

7) Payments

Payments are processed by third-party payment processors. We do not store full payment card details on our servers. Your payment information is handled according to the processor’s terms and privacy policy.

8) Your Privacy Rights and Choices (U.S.)

Depending on where you live, you may have rights such as:

  • Access / Know what personal information we collect, use, and disclose

  • Delete personal information (subject to legal and operational exceptions)

  • Correct inaccurate personal information

  • Portability (receive a copy of certain personal information)

  • Opt out of certain processing, including targeted advertising, and in some cases “sale”/“sharing” as defined by law

  • Non-discrimination for exercising privacy rights

How to submit a request

To exercise your rights, contact us using Section 13. We may need to verify your identity before responding. Where permitted, you may use an authorized agent to submit requests on your behalf.

Appeals

If we deny your request, you may have the right to appeal our decision. You can submit an appeal by replying to our response and stating you want to appeal.

California notice (CCPA/CPRA)

California residents may have additional rights (including opt-out of “sale/share,” correction, and deletion). We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Other state laws

This section is intended to also cover applicable state privacy laws, including where relevant those in California, Virginia, Colorado, Connecticut, Utah, Florida, Oregon, Texas, Montana, Delaware, Iowa, Nebraska, New Jersey, and New Hampshire, among others.

9) Marketing Communications (Email/SMS)

  • Email: You can unsubscribe at any time using the link in our marketing emails.

  • SMS (if enabled): By opting in, you consent to receive recurring messages. Message and data rates may apply. Consent is not a condition of purchase. You can opt out at any time by replying STOP (or following the instructions in the message).

We may still send non-promotional messages related to orders, accounts, or customer support.

10) Data Retention and Security

Retention

We retain personal information as long as reasonably necessary to:

  • Provide the Services and fulfill orders

  • Maintain business records

  • Resolve disputes and enforce agreements

  • Comply with legal obligations

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

11) Children’s Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will take steps to delete it.

12) Third-Party Websites and Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

13) Contact Us

If you have questions or requests regarding this Policy, contact us via our contact form: spritzy.life/contact

You may also contact us at:
Email: [email protected]
Mail: Spritzy, Inc., Attn: Privacy, 131 Continental Dr Suite 305 Newark, DE, 19713 US

14) International Visitors

If you access the Services from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate. Those locations may have different data protection laws than your jurisdiction.

Where required, we rely on recognized transfer mechanisms for cross-border transfers (for example, standard contractual clauses or equivalent mechanisms).

15) Complaints

If you have complaints about how we process personal information, please contact us using the details above. Depending on where you live, you may also have the right to lodge a complaint with a relevant data protection authority.

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